Configuration

To configure this module, you need to:

1. Go to Website > Configuration > Settings.
2. Find ‘Return Merchandise Authorization (RMA)’ section.
3. Under ‘Request RMA Form’, select the default ‘RMA Team’ and default ‘RMA Responsible’ for the RMAs created from the Request RMA page.

Usage

To use this module, you need to:

1. Go to the website
2. Go to Your username (at the upper-right corner) > My account or access to <your-url-domain>/my (Example: https://www.odoo.com/my).
3. Under your documents list you can see a text with a link to the page where you can create an RMA through a form.
4. Click on this link to access to this page or access to <your-url-domain>/requestrma (Example: https://www.odoo.com/requestrma).
5. Fill the desired and required fields and click on the button ‘Request’.
6. If everything is right, a new RMA document will created, you will be redirected to a page with a thank you message.

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

Credits

Maintainers

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

Current maintainer:

This module is part of the OCA/rma project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.